Natalie and I miss Urbane so much – hopefully we don’t have to stay in Cincinnati too long, and perhaps can return to Michigan next year.  How is everything going?  I guess you never know how much you enjoy Michigan until you actually leave…

This store-opening experience has been amazing, and if we have the opportunity to come back, we will certainly give you and Kim a call – we miss our hardwood floors!

I hope everything is going well for you guys, and wish you a wonderful weekend!
-Jason

Hi Kim,

Please feel free to post this feedback on your website.

My time here at Urbane has been great. It is a great residence and great maintenance service.  Usually, it takes about 1 day to handle even a minor issue.  The VIP card has been great.  There is no waiting at Blackfinn and get a discount on my dry cleaning.  I am sad to move out and hope that I may lease again in the future.

Best,
Adam Spungen

Yep, That’s right, We Love Pets at Urbane,

• No Pet Fees
• No Breed Restrictions
• No Size Restrictions

Ah, There are No Restrictions, It’s simple, We Love Pets at Urbane. Our theory is this, If we have a good Resident, they likely have a Good Pet!

Here is the newest addition to the Urbane Pet Force, Oliver, pretty cute little guy don’t you think?

Heck, You can even bring in your bird if you want,thats what this Urbane Resident did!

Here is one Urbane Residents Experience when his Mom visited. You can see the direct thread of this conversation from facebook too

Thanks for the feedback Travis, Glad it all worked out well. A Happy Residents Mom is important! Enjoy your weekend!

Travis Brevard Hey, it was great. Easy, simple and chic (and awesome in that it’s complementary), which made it some kind of overkill for my mother. I’m sure I’ll be taking advantage of this in the future. Keep up the coolness! Thanks again

Urbane Apts Hey Travis, Just checking in to see how the Urbane Suite worked out for you last weekend, Let us know your experience when you can,

Enjoy the Weekend!

Urbane Apts Hey Travis, Hope everything works out well at the Urbane Guest House this weekend, Let us know how it goes, we appreciate the feedback!

Enjoy the weekend!

Remove

Urbane Apts Glad to here your week has improved, and The Weekend is Coming!

Remove

Travis Brevard Thank YOU guys for taking care of all that with the Flash-quickness. And my week is now going slightly better! *whew*

Remove

Urbane Apts Hey Travis, thanks for the reply note regarding your Service Request, Hope this week is going better!

We started Urbane Apartments in August of 2003, with our first community, Urbane on Maple. Frankly, we had little idea what the heck we were doing, but we were passionate about our product and we set out to build a Brand. In the beginning, we dropped the ball a lot, and we sometimes still do, but we have worked hard to improve by focusing on the Residents Experience.

By that, at the end of the day, really all that matters is this; Would You Recommend Urbane to a Friend. We hope so.

We have attached below a Ratings Survey that is generated monthly through our Resident Portal on the Urbane Lobby, marked Resident Hub, and is an aggregate total as voted by Urbane Residents that live in Urbane Apartments. We cannot alter the data, or dates or filter. It is what it is, or, It Is What Urbane Residents have voted.

Here are the results from August 2003 through May 2009

1) How would you rate the Urbane Leasing Experience?
a) Excellent         35%
b) Good                42%
c) Fair                  16%
d) Not so good    5%
e) Poor                 2%
2) How was your Urbane Move-In Experience?
a) Excellent         33%
b) Good               46%
c) Fair                  16%
d) Not so good    1%
e) Poor                 4%
3) How was your Service Request handled by Urbane staff?
a) Excellent         40%
b) Good               30%
c) Fair                  17%
d) Not so good    9%
e) Poor                 4%
4) How would you rate your overall Urbane Living Experience?
a) Excellent         34%
b) Good                51%
c) Fair                   12%
d) Not so good     3%
e) Poor                  1%

See the original facebook thread

You like this.

Travis Brevard at 4:48pm May 16

tell me more about this. Email me.

Urbane Apts at 4:59pm May 16

Hey Travis,
if you have friends or family that are in town to visit, they are welcome to stay at one of our furnished models. You are an Urbane Resident, so their stay is FREE,

Let us know if you have something coming up,

Travis Brevard at 5:00pm May 16

I do. I’ll email you. This is awesome. Thanks.

Urbane Apts at 5:03pm May 16

Sure thing Travis!

Eric Brown at 9:52pm May 19

Hey Travis, looks like you are Hooked Up for the weekend! We will make you Mom Proud!

Travis Brevard at 10:30pm May 19

Good stuff, homeslice. Much appreciated!

Know what I like seeing in our apartment communities at night, a FULL parking lot = High Occupancy= Life is Good, I am Thankful !

You and 3 others like this.

3 people like this.

Monica Kurpinski at 9:04pm May 19

I MISS URBANE WAHHHH!!!!lol glad to hear your still rockin out:)

Lois Barker at 9:28pm May 19 via Facebook Mobile

Royal Oak is on FIRE wish it would spread to the west!

Carmen Krushas at 9:37pm May 19 via Facebook Mobile

Amazing, especially in ur market, this is a serious accomplishment. Way to go.

Eric Brown at 9:44pm May 19

i am thankful for our Residents, and I wish those who have lost their Income and had to move on the Best of Luck, and May Our Paths Cross Again.

Julie Lefton at 9:48pm May 19

I ditto Monica…I miss my apartment!!

Urbane Apts at 9:57pm May 19

Hey You Two, Monica and Julie! We Freaken Miss You Too! Makes me sad that two of Urbane’s Finest Ladies had to Move Away, You both were way more than Residents, we were friends! Thank you for all you each did for us, and we so wish you BOTH the Best of Luck!
Eric and Kim!

Julie Lefton at 10:17pm May 19

Thanks, and the feeling is totally mutual! Urbane was a part of my life for what….3 years? Its weird to just be someone looking in from afar! My apt @ Catalpa felt like my first real home! Fond memories all around!

Dennis Fassett at 10:17pm May 19

Very nice!