Residents Miss Urbane
Posted by Eric Brown | Filed under Reviews
Eric!
Natalie and I miss Urbane so much – hopefully we don’t have to stay in Cincinnati too long, and perhaps can return to Michigan next year. How is everything going? I guess you never know how much you enjoy Michigan until you actually leave…
This store-opening experience has been amazing, and if we have the opportunity to come back, we will certainly give you and Kim a call – we miss our hardwood floors!
I hope everything is going well for you guys, and wish you a wonderful weekend!
-Jason
Tags: Apartment Marketing, Apartment Reviews, Apartment Social Media, Apartments, Apartments Birmingham MI, Apartments Ferndale MI, Apartments Royal Oak, Eric Brown, Loft Apartments in Royal Oak, Stuff To Do in Birmingham MI, Stuff To Do in Ferndale, Stuff To Do Royal Oak, Things To Do in Birmingham, Things To Do in Ferndale, Things To Do in Royal Oak, Urbane, Urbane Apartments, Urbane Lab, Urbane Talk, UrbaneApts.com
My Time Here at Urbane Has Been Great.
Posted by Eric Brown | Filed under Reviews
From: Adam Spungen [mailto:adam.spungen@gmail.com]
Sent: Tuesday, August 18, 2009 4:02 PM
To: kim
Subject: Re: End of Lease information
Hi Kim,
Please feel free to post this feedback on your website.
My time here at Urbane has been great. It is a great residence and great maintenance service. Usually, it takes about 1 day to handle even a minor issue. The VIP card has been great. There is no waiting at Blackfinn and get a discount on my dry cleaning. I am sad to move out and hope that I may lease again in the future.
Best,
Adam Spungen
Tags: Apartment Marketing, Apartment Social Media, Apartments, Apartments Birmingham MI, Apartments Ferndale MI, Apartments Royal Oak, Eric Brown, Loft Apartments in Royal Oak, Stuff To Do in Birmingham MI, Stuff To Do in Ferndale, Stuff To Do Royal Oak, Things To Do in Birmingham, Things To Do in Ferndale, Things To Do in Royal Oak, Urbane, Urbane Apartments, Urbane Lab, UrbaneApts.com
Urbane Loves Pets!
Posted by Eric Brown | Filed under Uncategorized
Yep, That’s right, We Love Pets at Urbane,
- No Pet Fees
- No Breed Restrictions
- No Size Restrictions
Ah, There are No Restrictions, It’s simple, We Love Pets at Urbane. Our theory is this, If we have a good Resident, they likely have a Good Pet!
Here is the newest addition to the Urbane Pet Force, Oliver, pretty cute little guy don’t you think? 
Heck, You can even bring in your bird if you want,thats what this Urbane Resident did! 
Tags: Apartment Marketing, Apartment Social Media, Apartments, Apartments Birmingham MI, Apartments Ferndale MI, Apartments Royal Oak, Apartments Royal Oak MI, Eric Brown, Urbane, Urbane Apartments, Urbane Lab, UrbaneApts.com
When You Have Out of Town Guests
Posted by Eric Brown | Filed under Uncategorized
We understand that sometimes, when you’re out of town guests visit, there just may not be enough room at your apartment. Well, We have you covered. You, your family and or friends are welcome to use one of the Urbane Guest Suites, FREE!
Here is one Urbane Residents Experience when his Mom visited. You can see the direct thread of this conversation from facebook too
Thanks for the feedback Travis, Glad it all worked out well. A Happy Residents Mom is important! Enjoy your weekend!
Travis Brevard Hey, it was great. Easy, simple and chic (and awesome in that it’s complementary), which made it some kind of overkill for my mother. I’m sure I’ll be taking advantage of this in the future. Keep up the coolness! Thanks again
Urbane Apts Hey Travis, Just checking in to see how the Urbane Suite worked out for you last weekend, Let us know your experience when you can,
Enjoy the Weekend!
Urbane Apts Hey Travis, Hope everything works out well at the Urbane Guest House this weekend, Let us know how it goes, we appreciate the feedback!
Enjoy the weekend!
Urbane Apts Glad to here your week has improved, and The Weekend is Coming!
Travis Brevard Thank YOU guys for taking care of all that with the Flash-quickness. And my week is now going slightly better! *whew*
Urbane Apts Hey Travis, thanks for the reply note regarding your Service Request, Hope this week is going better!
Tags: Apartment Marketing, Apartment Social Media, Apartments, Apartments Birmingham, Apartments Ferndale, Apartments Royal Oak, Eric Brown, Urbane, Urbane Apartments, Urbane Lab, UrbaneApts.com
Urbane Residents Rate Their Experience
Posted by Eric Brown | Filed under Uncategorized
We started Urbane Apartments in August of 2003, with our first community, Urbane on Maple. Frankly, we had little idea what the heck we were doing, but we were passionate about our product and we set out to build a Brand. In the beginning, we dropped the ball a lot, and we sometimes still do, but we have worked hard to improve by focusing on the Residents Experience.
By that, at the end of the day, really all that matters is this; Would You Recommend Urbane to a Friend. We hope so.
We have attached below a Ratings Survey that is generated monthly through our Resident Portal on the Urbane Lobby, marked Resident Hub, and is an aggregate total as voted by Urbane Residents that live in Urbane Apartments. We cannot alter the data, or dates or filter. It is what it is, or, It Is What Urbane Residents have voted.
Here are the results from August 2003 through May 2009
1) How would you rate the Urbane Leasing Experience?
a) Excellent 35%
b) Good 42%
c) Fair 16%
d) Not so good 5%
e) Poor 2%
2) How was your Urbane Move-In Experience?
a) Excellent 33%
b) Good 46%
c) Fair 16%
d) Not so good 1%
e) Poor 4%
3) How was your Service Request handled by Urbane staff?
a) Excellent 40%
b) Good 30%
c) Fair 17%
d) Not so good 9%
e) Poor 4%
4) How would you rate your overall Urbane Living Experience?
a) Excellent 34%
b) Good 51%
c) Fair 12%
d) Not so good 3%
e) Poor 1%
Tags: Apartment Marketing, Apartment Social Media, Apartments, Apartments Birmingham MI, Apartments Ferndale MI, Apartments Royal Oak, Apartments Royal Oak MI, Eric Brown, Urbane, Urbane Apartments, Urbane Lab, UrbaneApts.com
Have a complaint or a compliment?
Posted by admin | Filed under Comments, Reviews
We don’t get better without your feedback. Good or bad, tell us how we’re doing … post your thoughts in the comments.
Tags: Apartment Marketing, Apartment Social Media, Apartments, Apartments Birmingham, Apartments Ferndale, Apartments Royal Oak, Eric Brown, Urbane, Urbane Apartments, Urbane Lab, UrbaneApts.com
NO FAIR NO FEES
Posted by Eric Brown | Filed under Uncategorized
Reason #105 as to Why the competitors are telling Urbane NO FAIR NO FEES! Have family coming to town, if you are an Urbane Resident, they can stay for FREE at one of our furnished models! NO FEES NO FEES / NO FARES at Urbane! Just a Hip and Cool Lifestyle, and ah….some fun along the way,
See the original facebook thread
You like this.
if you have friends or family that are in town to visit, they are welcome to stay at one of our furnished models. You are an Urbane Resident, so their stay is FREE,
Let us know if you have something coming up,
Tags: Apartment Marketing, Apartment Social Media, Apartments, Apartments Birmingham, Apartments Ferndale, Apartments Royal Oak, Eric Brown, Urbane, Urbane Apartments, Urbane Lab, UrbaneApts.com
Urbane Misses Our Residents Who Moved Away
Posted by Eric Brown | Filed under Uncategorized
The Michigan economy has been hard on all of us, and with the loss of income and local jobs, sometimes good people are really affected. We miss our great Residents. Here is a recent facebook thread,
Know what I like seeing in our apartment communities at night, a FULL parking lot = High Occupancy= Life is Good, I am Thankful !
Eric and Kim!
Tags: Apartment Marketing, Apartment Social Media, Apartments, Apartments Birmingham, Apartments Ferndale, Apartments Royal Oak, Eric Brown, Urbane, Urbane Apartments, Urbane Lab, UrbaneApts.com
