Urbane Loves Pets!
Posted by Eric Brown | Filed under Uncategorized
Yep, That’s right, We Love Pets at Urbane,
- No Pet Fees
- No Breed Restrictions
- No Size Restrictions
Ah, There are No Restrictions, It’s simple, We Love Pets at Urbane. Our theory is this, If we have a good Resident, they likely have a Good Pet!
Here is the newest addition to the Urbane Pet Force, Oliver, pretty cute little guy don’t you think? 
Heck, You can even bring in your bird if you want,thats what this Urbane Resident did! 
Tags: Apartment Marketing, Apartment Social Media, Apartments, Apartments Birmingham MI, Apartments Ferndale MI, Apartments Royal Oak, Apartments Royal Oak MI, Eric Brown, Urbane, Urbane Apartments, Urbane Lab, UrbaneApts.com
Urbane Residents Rate Their Experience
Posted by Eric Brown | Filed under Uncategorized
We started Urbane Apartments in August of 2003, with our first community, Urbane on Maple. Frankly, we had little idea what the heck we were doing, but we were passionate about our product and we set out to build a Brand. In the beginning, we dropped the ball a lot, and we sometimes still do, but we have worked hard to improve by focusing on the Residents Experience.
By that, at the end of the day, really all that matters is this; Would You Recommend Urbane to a Friend. We hope so.
We have attached below a Ratings Survey that is generated monthly through our Resident Portal on the Urbane Lobby, marked Resident Hub, and is an aggregate total as voted by Urbane Residents that live in Urbane Apartments. We cannot alter the data, or dates or filter. It is what it is, or, It Is What Urbane Residents have voted.
Here are the results from August 2003 through May 2009
1) How would you rate the Urbane Leasing Experience?
a) Excellent 35%
b) Good 42%
c) Fair 16%
d) Not so good 5%
e) Poor 2%
2) How was your Urbane Move-In Experience?
a) Excellent 33%
b) Good 46%
c) Fair 16%
d) Not so good 1%
e) Poor 4%
3) How was your Service Request handled by Urbane staff?
a) Excellent 40%
b) Good 30%
c) Fair 17%
d) Not so good 9%
e) Poor 4%
4) How would you rate your overall Urbane Living Experience?
a) Excellent 34%
b) Good 51%
c) Fair 12%
d) Not so good 3%
e) Poor 1%
Tags: Apartment Marketing, Apartment Social Media, Apartments, Apartments Birmingham MI, Apartments Ferndale MI, Apartments Royal Oak, Apartments Royal Oak MI, Eric Brown, Urbane, Urbane Apartments, Urbane Lab, UrbaneApts.com
