Kudos to Urbane Maintenance!!
Posted by kim@urbane | Filed under Uncategorized
Hi Kim and Eric,
I wanted to send you a quick note to let you know how pleased I am with the maintenance guy that fixed the drain in my tub today. Unfortunately, I forget his name, but I think he might be new. Since I moved in here, I have had a problem with the drain on my tub. It gets plugged constantly and backed up. Someone would come out, snake it, and it would work fine for a week. Then the problem would occur again. I got to the point to where I would just tolerate it.
I decided last night to put in another maintenance request in to fix it. I told the maintenance guy when he came that the snaking only works temporarily. He said he’d try to snake it and then see what he could find. He said that the snaking wasn’t doing much and decided to check the pipes and plumbing in the crawlspace. After three hours, of him working very diligently, he came up and told me that I shouldn’t have anymore issues. He said that there were plastic razors in the connector leading to the sewage line and a host of other things in there. Since I don’t shave in the shower nor use plastic razors, I had a feeling this has been there prior to me moving in two years ago.
Now, the drain runs better than ever before, and I can actually enjoy my showers. I know I have mentioned in at least one prior maintenance request that this is an ongoing issue. I am glad he took ownership of the issue and didn’t settle for a temporary fix.
I hope you both had a great Christmas.
Take care,
Eric Mills
